SHINE PRIVACY POLICY
Last Updated: May 8, 2026
We at Shine Collective World LLC respect your privacy.
This Privacy Policy explains how we collect, use, share, store, and protect personal information you provide to us when you access our websites, purchase our products or services, participate in our courses, communities, coaching, reviews, memberships, or events, engage with us on social media, or otherwise communicate with us.
For purposes of this Privacy Policy, “Shine,” “Company,” “we,” “us,” and “our” refer to Shine Collective World LLC. “You” and “your” refer to any website visitor, purchaser, participant, parent, guardian, student, Actor, Performer, client, member, subscriber, or other person who interacts with Shine.
Please read this Privacy Policy carefully.
We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date above. Changes become effective when posted. Your continued use of our websites, platforms, products, communities, or services after changes are posted means you accept the revised Privacy Policy.
INFORMATION WE COLLECT
We collect information from you when you visit our websites, purchase products or services, register for courses or communities, complete forms or questionnaires, submit materials for review, participate in coaching or group spaces, interact with us on social media, subscribe to emails, or otherwise communicate with us.
The information we collect may include the following categories.
PERSONAL DATA
Personal Data is information that can identify you specifically.
This may include:
name
email address
phone number
billing address
shipping address
account information
parent or guardian information, if applicable
student or participant information
age or date of birth, when relevant
hometown, state, country, or general location
profile photo
social media handle
information you voluntarily provide through forms, questionnaires, applications, or community profiles
You provide this information voluntarily when you register, purchase, complete forms, submit materials, participate in a course or community, contact us, or otherwise interact with Shine.
You are not required to provide personal information, but refusing to provide certain information may prevent you from accessing products, services, communities, coaching, reviews, or other offerings.
SUBMITTED MATERIALS
Depending on the product or service you purchase or join, you may submit materials to Shine for review, coaching, feedback, participation, education, community use, or related purposes.
Submitted materials may include:
headshots
photos
resumes
reels
clips
self-tapes
audition materials
websites
social media accounts
questionnaire answers
written responses
videos
comments
questions
testimonials
success stories
booking updates
signing updates
placement updates
screenshots
other materials you voluntarily provide
We collect and use these materials to deliver the product, service, review, coaching, education, or community experience you joined.
Submitted materials may also be used according to our Terms & Conditions, including for educational, coaching, feedback, administrative, product-delivery, participant-support, program-related, marketing, promotional, and community purposes, when permitted by those Terms.
PAYMENT AND FINANCIAL DATA
Payment and financial data may include information related to your payment method, billing details, purchase history, payment plan, installment schedule, refund history, failed payments, or related transaction information.
We do not store full credit card numbers or full payment information.
Most financial data is processed by third-party payment processors, such as Stripe, PayPal, Circle, or other payment platforms used at checkout. You should review those processors’ privacy policies and terms to understand how they collect, use, store, and protect your financial information.
DERIVATIVE AND TECHNICAL DATA
Derivative and technical data is information automatically collected when you access our websites, emails, platforms, communities, or digital products.
This may include:
IP address
browser type
device type
operating system
pages viewed
dates and times of access
referring or exit pages
approximate location
click activity
email open activity
course or community activity
video viewing activity
login activity
cookie data
analytics data
device identifiers
other technical information
This information helps us operate, secure, improve, and understand the use of our websites, products, platforms, and services.
SOCIAL NETWORKING DATA
If you interact with Shine through social media platforms such as Facebook, Instagram, LinkedIn, YouTube, TikTok, X/Twitter, or other platforms, we may collect information available through those platforms.
This may include:
name
social media username
profile photo
public profile information
comments
messages
interactions with our posts or ads
information you choose to share with us directly or publicly
If you do not want a social media platform to share certain information with us, please update your privacy settings directly on that platform.
MOBILE DEVICE DATA
If you access our websites, products, communities, or services through a mobile device, we may collect information about your device.
This may include:
device type
device ID
operating system
browser type
mobile carrier
approximate location
usage activity
EMAIL AND MARKETING DATA
If you subscribe to our emails, register for a class, download a resource, purchase a product, or otherwise opt in to receive communications from Shine, we may collect and use your name, email address, purchase history, engagement activity, and communication preferences.
We may use this information to send:
transactional emails
product access information
course or community updates
event reminders
newsletters
educational content
marketing emails
promotional offers
follow-up messages
survey or feedback requests
You may unsubscribe from marketing emails using the unsubscribe link in our emails or by contacting us at hello@shine.us.
We may still send transactional, administrative, legal, or purchase-related communications when necessary.
OTHER DATA
You may voluntarily provide additional information when entering a contest or giveaway, completing a survey, submitting a testimonial, participating in a promotion, communicating with us, or joining a Shine experience.
We will use that information for the purpose for which it was provided and as otherwise described in this Privacy Policy.
HOW WE USE YOUR INFORMATION
We use the information we collect to operate our business, provide our products and services, communicate with you, fulfill purchases, improve our offerings, and protect our company.
We may use your information to:
create and administer your account
deliver products or services you purchase
provide course, coaching, review, community, or membership access
review submitted materials
provide feedback, coaching, education, or support
process payments, payment plans, refunds, or failed payments
communicate with you
send product updates, class reminders, and access details
send newsletters, marketing emails, and promotional messages
respond to questions or customer service requests
manage communities and participant spaces
administer contests, giveaways, surveys, or promotions
request feedback or testimonials
improve our websites, products, services, and communications
personalize your experience
analyze trends and engagement
deliver targeted advertising
protect against fraud, misuse, unauthorized access, or illegal activity
enforce our Terms & Conditions
resolve disputes
maintain business records
comply with legal obligations
assist law enforcement when required
protect the rights, safety, and property of Shine, our participants, and others
GROUNDS FOR USING AND PROCESSING YOUR DATA
We collect, use, and process your information based on one or more of the following grounds.
LEGITIMATE BUSINESS INTERESTS
We may use your information for our legitimate business interests, including communicating with you, improving our products and services, delivering purchased offerings, maintaining customer records, protecting our company, marketing relevant products, and operating our websites and platforms.
PERFORMANCE OF A CONTRACT
We may use your information to enter into a contract with you, process your purchase, provide access to products or services, deliver coaching, reviews, courses, memberships, communities, or other offerings, and fulfill our obligations to you.
CONSENT
We may use your information based on your consent, such as when you opt in to receive emails, submit materials, provide testimonials, participate in recorded sessions, or voluntarily share information with us.
You may withdraw consent where applicable, but doing so may affect your ability to access certain products, services, communities, or offerings.
LEGAL OBLIGATIONS
We may use and process your information as required to comply with applicable laws, regulations, court orders, subpoenas, tax requirements, accounting requirements, or other legal obligations.
WHY WE DISCLOSE YOUR INFORMATION
We may share your information with third parties when needed to operate our business, deliver products and services, process payments, communicate with you, protect our company, or comply with legal obligations.
We may share information in the following situations.
THIRD-PARTY SERVICE PROVIDERS
We may share information with third-party service providers who help us operate our business.
These may include providers for:
payment processing
course hosting
community hosting
website hosting
email delivery
customer service
analytics
advertising
webinars
video hosting
scheduling
forms and questionnaires
data storage
technical support
accounting
legal services
business operations
These providers are authorized to use personal information only as needed to provide services to Shine or as otherwise permitted by law.
PAYMENT PROCESSORS
We may share payment-related information with third-party payment processors to process purchases, refunds, installment payments, payment failures, or related transactions.
We do not store full credit card numbers or full payment information.
PLATFORM PROVIDERS
Shine products may be delivered through third-party platforms, including but not limited to course platforms, community platforms, video platforms, webinar platforms, scheduling tools, email platforms, social media platforms, and payment platforms.
When you use those platforms, your information may also be collected and processed according to their privacy policies and terms.
LEGAL REQUIREMENTS
We may share your information when required by law or legal process, including in response to a subpoena, court order, legal claim, government request, or other lawful process.
We may also share information to protect the rights, property, or safety of Shine, our participants, our team, or others.
BUSINESS PROTECTION
We may use or disclose information to investigate, prevent, or address fraud, payment disputes, chargebacks, security issues, violations of our Terms & Conditions, harmful conduct, or other misuse of our products, services, platforms, or communities.
BUSINESS TRANSFERS
If Shine is involved in a merger, acquisition, sale, reorganization, bankruptcy, dissolution, or similar business transaction, personal information may be transferred as part of that transaction.
AFFILIATES AND PARTNERS
We may share information with affiliates, referral partners, contractors, or business partners when reasonably necessary to promote, deliver, support, or administer our products and services.
If affiliates promote Shine products for a commission, we require them to follow applicable laws and disclose affiliate relationships where required.
ADVERTISING AND ANALYTICS PARTNERS
We may use third-party advertising and analytics providers to help us understand website traffic, email engagement, ad performance, and customer behavior.
These companies may use cookies, pixels, web beacons, or similar technologies to collect information about your activity on our websites, emails, social media, and other websites.
COMMUNITY AND GROUP INTERACTIONS
If you participate in Shine communities, group programs, group calls, chats, comments, live sessions, or other interactive spaces, other participants may see information you choose to share.
This may include:
name
profile photo
comments
questions
posts
shared materials
participation history
video or audio participation
other information you voluntarily disclose
Please use discretion when sharing personal information in group or community spaces.
ONLINE POSTINGS
If you post comments, questions, testimonials, reviews, success stories, booking updates, signing updates, images, or other content publicly or within Shine spaces, those materials may be visible to others depending on the platform, setting, and applicable Terms & Conditions.
EXTERNAL LINKS
Our websites, emails, communities, products, or materials may contain links to third-party websites, tools, platforms, or resources that we do not control.
We are not responsible for the privacy practices, policies, content, security, or actions of third-party websites or platforms. You should review their privacy policies before interacting with them or providing personal information.
TRACKING TECHNOLOGIES
We may use cookies, pixels, web beacons, log files, email tracking, and similar technologies to operate our websites, improve your experience, analyze performance, and deliver relevant advertising.
LOG FILES
Like many websites, we may use log files that collect information such as IP address, browser type, internet service provider, date and time stamp, referring and exit pages, and click activity.
This information is used to analyze trends, administer the site, track user movement, detect issues, and gather demographic information.
COOKIES
Cookies are small text files placed on your device when you visit a website.
We may use cookies to:
authenticate your identity
keep you logged in
remember preferences
improve website performance
personalize your experience
support security
analyze website usage
deliver targeted advertising
understand email or ad performance
You can disable cookies through your browser settings, but doing so may affect your ability to use our websites, purchase products, access courses, or participate in certain platforms.
TYPES OF COOKIES WE MAY USE
Essential Cookies
These cookies help our websites and platforms function properly. They may allow pages to load, accounts to work, purchases to process, or protected content to be accessed.
Functionality Cookies
These cookies remember preferences, login details, and past interactions so your experience is smoother.
Analytics Cookies
These cookies help us understand how visitors use our websites, products, emails, and platforms.
Social Media Cookies
These cookies may track interactions with social media tools, posts, ads, or embedded content.
Advertising Cookies
These cookies may help us and third-party advertising partners deliver relevant ads, measure ad performance, and understand browsing activity.
PIXELS AND WEB BEACONS
We may use pixels, web beacons, or similar tools to monitor website visits, ad performance, email opens, link clicks, video engagement, or other interactions.
These tools may collect information such as IP address, browser type, device type, pages visited, or actions taken.
EMAIL CONFIRMATIONS
We may receive notifications when you open emails from us or click links in our emails. This helps us understand whether our communications are useful and improve future communications.
WEBSITE ANALYTICS
We may use analytics providers such as Google Analytics, Squarespace Analytics, Circle analytics, Meta/Facebook analytics, email platform analytics, or other analytics tools.
These providers may use cookies or other tracking technologies to collect information about your use of our websites, emails, platforms, and content.
You can learn more about Google’s Privacy Policy at:
https://policies.google.com/privacy
You can opt out of Google Analytics by using the Google Analytics opt-out browser add-on.
TARGETED ADVERTISING
We may use advertising platforms such as Meta/Facebook, Instagram, Google, YouTube, or other platforms to deliver ads and measure ad performance.
These platforms may use cookies, pixels, or similar technologies to show you ads based on your activity on our websites or elsewhere online.
You can adjust ad preferences directly through the applicable advertising platform.
DO NOT TRACK AND GLOBAL PRIVACY CONTROLS
Some browsers offer “Do Not Track” signals or global privacy controls.
At this time, we respond to legally required opt-out signals where applicable. Some third-party platforms may process these signals according to their own policies.
California residents may have additional rights related to the sale or sharing of personal information, including through Global Privacy Control, as described in the California Privacy Rights section below.
PROCESSING YOUR INFORMATION
In many cases, we do not process all information directly in-house. We use third-party processors and platforms to help us process payments, host courses, manage communities, deliver emails, host videos, schedule calls, run ads, analyze traffic, and operate our business.
We may also process certain information internally to:
administer and improve our websites and offerings
enter into contracts with you
fulfill purchases and product access
provide coaching, reviews, education, and support
maintain transaction and communication records
comply with legal obligations
obtain professional advice
protect our rights and interests
protect customers, participants, and third parties
INTERNATIONAL DATA
Our company is located in the United States, and our websites, platforms, service providers, and third-party processors may store or process your information in the United States or other locations.
If you are located outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries where privacy laws may differ from those in your location.
By using our websites, products, platforms, communities, or services and providing information to us, you consent to the transfer, storage, and processing of your information in the United States and other locations where our service providers operate.
We take reasonable steps to protect your information, but transmission of information over the internet is never completely secure.
DATA RETENTION
We retain personal information for as long as reasonably necessary to conduct our legitimate business purposes, provide products and services, maintain records, comply with legal obligations, resolve disputes, enforce agreements, protect our company, and support customer relationships.
For example, we may retain:
account records while your account remains active
purchase records for business, tax, accounting, and legal purposes
course or community records for access and support purposes
communications for customer service and dispute resolution
submitted materials for product delivery, coaching, education, or permitted promotional purposes
email subscription records unless you unsubscribe or request deletion
usage data for analytics, security, and improvement purposes
If you request deletion of your data, we will honor the request where required by law, subject to exceptions.
We may retain certain information when necessary to comply with legal obligations, complete transactions, detect fraud, resolve disputes, enforce agreements, protect our legal rights, maintain business records, or where otherwise permitted by law.
We cannot control the retention practices of third-party platforms or processors. If you want a third party to delete your data, you may need to contact that third party directly.
SECURITY OF YOUR INFORMATION
We take reasonable steps to protect personal information and use recognized online systems and third-party platforms designed to support secure transactions and data handling.
However, no security measure is perfect, and no method of transmission or storage can be guaranteed to be completely secure.
You are responsible for keeping your login credentials, password, account access, and device secure.
If we become aware of a data breach that affects your personal information and requires notification under applicable law, we will notify you as required.
CHILDREN AND MINORS
Our websites, products, and services are not designed for use by children under age sixteen (16), and we do not knowingly solicit personal data from anyone under age sixteen (16).
If you are under age sixteen (16), do not access or use our websites, products, communities, or services without appropriate parent or guardian involvement and permission.
Some Shine products may involve minors, young Actors, or students when purchased, authorized, or managed by a parent or legal guardian.
If we learn that we have collected personal information from a child under age sixteen (16) without appropriate consent, we will take reasonable steps to delete that information.
Parents or guardians may contact us at hello@shine.us with questions or deletion requests related to a minor’s information.
SENSITIVE DATA
We ask that you do not submit sensitive personal information unless it is necessary for the product, service, or communication at issue.
Sensitive information may include:
Social Security numbers
government ID numbers
financial account credentials
health information
genetic data
precise geolocation
racial or ethnic origin
religious beliefs
criminal history
union membership
sexual orientation
other sensitive categories under applicable law
If you voluntarily submit sensitive information to Shine, you consent to our use, storage, and processing of that information as reasonably necessary for the purpose for which it was provided and as described in this Privacy Policy.
YOUR PRIVACY RIGHTS
Depending on where you live, you may have certain rights related to your personal information.
These may include the right to:
request access to personal information we hold about you
request correction of inaccurate information
request deletion of personal information
request a copy of your data
request transfer of your data
withdraw consent where processing is based on consent
opt out of marketing emails
opt out of certain targeted advertising or data sharing where applicable
restrict or object to certain processing where applicable
file a complaint with a privacy authority where applicable
To exercise privacy rights, contact us at hello@shine.us.
We may need to verify your identity before responding to a request.
We may deny or limit requests where permitted by law, including when necessary to comply with legal obligations, complete transactions, protect our company, prevent fraud, maintain records, enforce agreements, or exercise legal claims.
EMAILS AND MARKETING COMMUNICATIONS
You may unsubscribe from marketing emails by using the unsubscribe link included in the email or by contacting us at hello@shine.us.
Even if you unsubscribe from marketing emails, we may still send transactional, administrative, legal, account-related, product-access, payment-related, or customer service communications.
CALIFORNIA PRIVACY RIGHTS
California residents may have additional rights under California privacy laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act.
Depending on whether these laws apply to Shine and your relationship with Shine, California residents may have the right to:
know what personal information we collect
know how personal information is used
know what categories of personal information are shared or disclosed
request access to personal information
request correction of inaccurate personal information
request deletion of personal information
opt out of the sale or sharing of personal information, including certain targeted advertising uses
limit the use of sensitive personal information where applicable
not be discriminated against for exercising privacy rights
Shine does not sell personal information for money.
However, some uses of cookies, pixels, analytics tools, or advertising tools may be considered “sharing” under California law.
California residents may contact us at hello@shine.us to exercise applicable rights.
If legally required, we will honor valid Global Privacy Control signals and other legally recognized opt-out mechanisms.
We may need to verify your identity before responding to a California privacy request.
We will respond to valid requests within the time required by applicable law.
NOTICE TO OTHER U.S. STATE RESIDENTS
Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.
These rights may include access, correction, deletion, portability, opt-out of certain targeted advertising, or other rights depending on the law that applies.
To make a request, contact us at hello@shine.us.
EU, UK, AND INTERNATIONAL PRIVACY RIGHTS
If you are located in the European Union, United Kingdom, or another jurisdiction with specific privacy rights, you may have additional rights regarding your personal information.
These may include the right to access, correct, delete, restrict, object to processing, request portability, withdraw consent, or file a complaint with a privacy authority.
To make a request, contact us at hello@shine.us.
Please understand that Shine is based in the United States, and your information may be transferred to and processed in the United States.
NEWSLETTER PRIVACY
We offer opportunities for you to voluntarily provide information for email and marketing purposes.
This may include your name, email address, interests, purchase history, or engagement activity.
We may use this information to send newsletters, product updates, educational content, offers, event reminders, and related communications.
You may unsubscribe from marketing emails at any time.
We do not sell your email address to third parties.
HOW TO CONTACT US
If you have questions about this Privacy Policy, want to update your information, want to exercise privacy rights, or want to make a data-related request, contact us at:
Shine Collective World LLC
88 Layton Road
Stanfordville, NY 12581
347-343-3379
CONSENT
By using our websites, purchasing products, registering for offerings, participating in Shine communities, submitting information, or otherwise interacting with Shine, you consent to this Privacy Policy.
SEVERABILITY
If any part of this Privacy Policy is deemed unlawful, invalid, or unenforceable, the remaining provisions remain in full force and effect.